You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must first be notified by e-mail.

When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

If you have any questions regarding your order, please feel free to contact us at: alanger@alanger.us

Customer guarantee

We guarantee every piece we sell 100%. If you are unsatisfied for any reason, return any kit within 30 days for a full and prompt refund.